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Nova Academy

RNQ

Compliance & public information.

Rates, outcome indicators, legal information and official documents.

Public information · RNQ

Transparency & compliance.

Detailed, verifiable information published before any enrolment (RNQ indicators 1 and 2). One place for tariffs, indicators, legal information and documents.

2026 pricing terms

€55 to €95 ex. VAT / hour / learner

VAT-exempt organisation. Content, duration and pricing can be adapted on request for in-company projects. Each course amount is published in its RNQ sheet before enrolment.

Per-learner amounts match the official PDF catalogue. Quotes specify the final rate based on group size, modality and funding before enrolment.

RNQ public indicators

Outcome indicators

Declared training organisation (n° 76 34 14584 34) · public RNQ information.

Consolidation in progress. current cohort too small to publish consolidated rates (1 learner · 7 h · Q2 2026).

Pilot session, catalogue launching. End-of-session satisfaction survey (1–5 scale); attendance and completion tracked via sign-in sheet.

Reference: official catalogue V3.3 landscape · updated June 2026.

9 mandatory items per course

  • Objectives
  • Prerequisites
  • Duration
  • Pricing terms
  • Access terms & lead times
  • Teaching methods
  • Assessment
  • Disability accessibility
  • Contact

Per course: objectives, prerequisites, duration, pricing (sheets below). Shared across the catalogue: access terms, methods, assessment, certification, accessibility, contact (single block in RNQ sheets).

RNQ public information sheets

Mandatory content before enrolment (RNQ indicator 1). Shared fields are listed once; each sheet below covers programme-specific information.

Fields common to all courses

Identical information for the entire 2026 catalogue, published once (RNQ indicator 1).

Access terms & lead times
Registration on request via the contact form or by email (details: training organisation section). Training access is typically available within 7 to 15 days before the session start date.
Teaching methods
In-person, synchronous virtual classroom or blended learning: theory, case studies, workshops, role play and digital resources.
Assessment
Skills assessment via MCQ and/or situational exercises, attendance tracking (sign-in), and end-of-session satisfaction survey.
Certification
Named certificate of completion stating the skills covered and session duration.
Disability accessibility
Training accessible to people with disabilities. Adjustment needs reported during enrolment review. Accessibility policy →
CSE-08 RNQ public information sheet

Health, Safety & Working Conditions (CSE-SSCT)

Elected employee committee (CSE) members (all sectors)

Objectives
  • Identify CSE missions and responsibilities in health and safety.
  • Master legal obligations under the French Labour Code (L2315-18).
  • Prevent occupational risks and improve working conditions.
Prerequisites
None; open to all elected CSE members in companies with 11+ employees.
Duration
21 h · 3 days
Target audience
Elected employee committee (CSE) members (all sectors)
Group size
3 to 15 learners per session
Pricing terms
Hourly rate: from 65 € ex. VAT / hour / learner (VAT-exempt organisation). Reference amount: 1 365 € ex. VAT per learner (21 h × 65 €/h). Rates may be adjusted on request for in-company projects (catalogue V3.3 landscape · 07/2026).

Shared RNQ fields (access, methods, assessment, certification, accessibility, contact): common block above.

HACCP-12 RNQ public information sheet

Food Hygiene & Safety

Staff handling food products

Objectives
  • Understand and apply the HACCP method within the European regulatory framework.
  • Identify contamination risks and critical control points (CCP).
  • Implement and maintain a compliant food safety management plan.
Prerequisites
None; open to all staff handling food products.
Duration
14 h · 2 days
Target audience
Staff handling food products
Group size
4 to 12 learners per session
Pricing terms
Hourly rate: from 55 € ex. VAT / hour / learner (VAT-exempt organisation). Reference amount: 770 € ex. VAT per learner (14 h × 55 €/h). Rates may be adjusted on request for in-company projects (catalogue V3.3 landscape · 07/2026).

Shared RNQ fields (access, methods, assessment, certification, accessibility, contact): common block above.

RPS-21 RNQ public information sheet

Psychosocial Risk Prevention & Quality of Life at Work

Managers, HR, CSE representatives and team leaders

Objectives
  • Identify psychosocial risk factors (stress, isolation, overload, conflict).
  • Understand employer legal obligations (Labour Code L4121-2).
  • Implement a sustainable prevention approach integrated into the DUERP.
Prerequisites
None; open to managers, HR, CSE representatives and team leaders.
Duration
14 h · 2 days
Target audience
Managers, HR, CSE representatives and team leaders
Group size
4 to 12 learners per session
Pricing terms
Hourly rate: from 75 € ex. VAT / hour / learner (VAT-exempt organisation). Reference amount: 1 050 € ex. VAT per learner (14 h × 75 €/h). Rates may be adjusted on request for in-company projects (catalogue V3.3 landscape · 07/2026).

Shared RNQ fields (access, methods, assessment, certification, accessibility, contact): common block above.

TMS-19 RNQ public information sheet

Safe Movements, Posture & MSD Prevention

Employees exposed to repetitive movements or manual handling

Objectives
  • Identify risks linked to posture and repetitive movements.
  • Prevent musculoskeletal disorders through workstation and gesture adaptation.
  • Apply prevention obligations (Labour Code article R4541-8).
Prerequisites
None; open to employees exposed to repetitive movements or manual handling.
Duration
7 h · 1 day
Target audience
Employees exposed to repetitive movements or manual handling
Group size
4 to 10 learners per session
Pricing terms
Hourly rate: from 60 € ex. VAT / hour / learner (VAT-exempt organisation). Reference amount: 420 € ex. VAT per learner (7 h × 60 €/h). Rates may be adjusted on request for in-company projects (catalogue V3.3 landscape · 07/2026).

Shared RNQ fields (access, methods, assessment, certification, accessibility, contact): common block above.

TEL-23 RNQ public information sheet

Remote Work: Safety, Posture & Work-Life Balance

Employees or managers working remotely

Objectives
  • Identify remote-work risks: isolation, fatigue, cybersecurity, ergonomics.
  • Set up a safe workstation compliant with legal obligations (ANI 2017 + L4121-2).
  • Maintain quality of life at work and work-life balance in distributed teams.
Prerequisites
None; open to employees or managers working remotely.
Duration
7 h · 1 day
Target audience
Employees or managers working remotely
Group size
4 to 12 learners per session
Pricing terms
Hourly rate: from 60 € ex. VAT / hour / learner (VAT-exempt organisation). Reference amount: 420 € ex. VAT per learner (7 h × 60 €/h). Rates may be adjusted on request for in-company projects (catalogue V3.3 landscape · 07/2026).

Shared RNQ fields (access, methods, assessment, certification, accessibility, contact): common block above.

RGPD-24 RNQ public information sheet

GDPR Awareness & Data Compliance

Anyone handling or accessing personal data

Objectives
  • Understand GDPR fundamentals (EU Regulation 2016/679).
  • Identify risks linked to personal data processing.
  • Apply compliance best practices within the organisation.
Prerequisites
None; suitable for anyone handling or accessing personal data.
Duration
7 h · 1 day
Target audience
Anyone handling or accessing personal data
Group size
3 to 12 learners per session
Pricing terms
Hourly rate: from 80 € ex. VAT / hour / learner (VAT-exempt organisation). Reference amount: 560 € ex. VAT per learner (7 h × 80 €/h). Rates may be adjusted on request for in-company projects (catalogue V3.3 landscape · 07/2026).

Shared RNQ fields (access, methods, assessment, certification, accessibility, contact): common block above.

CYB-25 RNQ public information sheet

Cybersecurity & Digital Best Practices

Directors and staff in SMEs

Objectives
  • Identify main cyber threats (phishing, ransomware, data theft).
  • Adopt safe habits to secure workstations and digital access.
  • Build collective cybersecurity culture aligned with ANSSI recommendations.
Prerequisites
Basic IT skills (email, office tools, web browsing).
Duration
7 h · 1 day
Target audience
Directors and staff in SMEs
Group size
3 to 12 learners per session
Pricing terms
Hourly rate: from 95 € ex. VAT / hour / learner (VAT-exempt organisation). Reference amount: 665 € ex. VAT per learner (7 h × 95 €/h). Rates may be adjusted on request for in-company projects (catalogue V3.3 landscape · 07/2026).

Shared RNQ fields (access, methods, assessment, certification, accessibility, contact): common block above.

MAN-27 RNQ public information sheet

Nonviolent Communication & Conflict Management

Managers, team leaders and staff in direct interaction

Objectives
  • Identify sources of workplace tension and their mechanisms.
  • Develop assertive and constructive communication.
  • Acquire conflict-resolution tools based on NVC methods.
Prerequisites
None; suitable for managers, team leaders and staff in direct interaction.
Duration
14 h · 2 days
Target audience
Managers, team leaders and staff in direct interaction
Group size
3 to 10 learners per session
Pricing terms
Hourly rate: from 85 € ex. VAT / hour / learner (VAT-exempt organisation). Reference amount: 1 190 € ex. VAT per learner (14 h × 85 €/h). Rates may be adjusted on request for in-company projects (catalogue V3.3 landscape · 07/2026).

Shared RNQ fields (access, methods, assessment, certification, accessibility, contact): common block above.

BMP RNQ public information sheet

Frontline Management Essentials

Directors, managers and team leaders

Objectives
  • Understand the specifics of operational supervision.
  • Own the different roles of a frontline manager.
  • Motivate team members through individual drivers (SONCAS).
  • Run an assertive, non-aggressive corrective interview (OSBD method).
Prerequisites
None; open to anyone in or moving into a management role.
Duration
7 h · 1 day
Target audience
Directors, managers and team leaders
Group size
1 to 12 learners per session
Pricing terms
Hourly rate: from 90 € ex. VAT / hour / learner (VAT-exempt organisation). Reference amount: 630 € ex. VAT per learner (7 h × 90 €/h). Rates may be adjusted on request for in-company projects (catalogue V3.3 landscape · 07/2026).

Shared RNQ fields (access, methods, assessment, certification, accessibility, contact): common block above.

Official documents

PDF 2026 catalogue V3.3 landscape edition Open PDF Terms 2026 General terms & conditions Open PDF Internal regulations Training centre rules Open Page Disability accessibility Adjustments & contact View Page Complaints procedure Timelines & recourse View

Contact us

Your training contact.

Enrolment, funding, accessibility or complaints: contact the training organisation directly.

Contact form Complaints

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Funding & enrolment

Legal information, tariffs and official documents are in the compliance section above.

View compliance
Governance Capsulecom Group link & institutional vision Expand for governance, group anchoring and institutional vision

Capsulecom Group & Nova Academy

Training excellence, institutionalised.

Nova Academy by Capsulecom structures Capsulecom Group's training mission for our clients, teams and mission partners.

Since 2017, upskilling has supported every group service: internal team training and dedicated pathways for mission partners. Nova Academy formalises this commitment in an autonomous, governed organisation aligned with our standards of excellence.

Created to meet client support needs, strengthen the credibility of our programmes and raise service standards, Nova Academy embodies the continuity between operational and pedagogical excellence.

Parent group

Capsulecom Group

International BPO group founded in 2017. Outsourcing, digital, AI and strategic advisory. Training as a performance and credibility lever. Learn more

Dedicated organisation

Nova Academy by Capsulecom

Autonomous professional training organisation. Official 2026 catalogue compliant with the national quality framework, multi-scheme funding support, public RNQ information. Nova XR innovation. Legally distinct entity, operationally integrated with the group.

Governance

A complementary model: strategic anchoring and operational leadership.

Strategic oversight

Khaled Berboucha

Founder & CEO · Capsulecom Group

Ensures Nova Academy aligns with the group vision and operational standards. Guarantees continuity between Capsulecom service excellence and training pathway rigour.

Operational leadership

Nova Academy leadership

Leadership · Nova Academy by Capsulecom

Runs the organisation day to day: instructional design, quality, RNQ compliance and relations with clients, funders and stakeholders.

Continuous internal training and client-mission programmes for Capsulecom Group clients, employees and partners.

Legal information → Institutional vision →